YOU SHOULD CAREFULLY READ THE FOLLOWING PRIVACY NOTICE BEFORE CREATING YOUR ACCOUNT AND/OR AVAILING OUR ONLINE PRODUCTS. THIS AGREEMENT CONTAINS IMPORTANTTERMS THAT AFFECT YOUR LEGAL RIGHTS. BY REGISTERING TO OUR SITE, YOU HEREBY AGREETO THE TERMS OF THIS PRIVACY NOTICE.
The Generika Group of Companies (the “Generika Group”, “We”, “Us”, “Our”) respects the privacy of its online visitors and users of its products and services and complies with Republic Act No. 10173, also knownas the Data Privacy Act of 2012, its implementing rules and regulations, and other issuances of the National Privacy Commission. The Generika Group recognizes the importance of protecting information collected from users and has adopted this Privacy Notice to inform users about how the Generika Group collects, uses, stores, transfers/discloses, and disposes information derived from their use of the Generika Group products, services, and online sites
This Privacy Notice is current as of its last revision date; however, please note that this may be amended from time to time to reflect changes and additions to the Privacy Notice. Please check back for the mostccurrent version before relying on any of the provisions in this Privacy Notice.
By using the Generika Group’s online sites, products, and services, users (“You”, “Your”) agree that theGenerika Group may collect and process the following personal information that can be used to uniquelyidentify a user: name, age, civil status, gender, mailing and email address, contact numbers, and password. You may be asked to provide personal information through voluntary registration during the sign-in process, creation of web portal user access account, and submission of feedback and inquiry.
We may process your personal information based on one or more of the following legal grounds:
We will use your personal information only for the following legitimate purposes (“Purposes”):
The Generika Group will not share any personal information with other parties except as described in this policy.
We have taken reasonable steps to protect the information you share with us, including, but not limited to:
Personal information provided to the Generika Group will be collected, processed and stored by the Generika Group in file base and database on the cloud. We will keep the personal information that you shared with us for as long as necessary to carry out the purposes set forth in this Policy, or in accordance with prescribed retention periods under relevant laws and regulations, where necessary to enforce our legal rights, or upon lawful order of a competent authority.
Risk refers to the potential of an incident to result in harm or danger to a data subject or organization. Risks may lead to the unauthorized collection, use, disclosure, or access to personal data. It includes risks involving the confidentiality, integrity, and availability of personal data or the risk that processing will violate the general data privacy principles and the rights of data subjects. We ensure that adequate physical, technical, and organizational security measures are in place to protect your personal information’s confidentiality, integrity, and availability. However, this does not guarantee absolute protection against certain risks involving the processing of personal data, such as when systems are exposed to targeted cyberattacks, malware, ransomware, and computer viruses or when manual records are accessed without authority. In case a security incident occurs, we will respond and manage the situation in line with our policies and in accordance with existing regulations.
Physical records shall be disposed of through shredding, while digital files shall be erased from our computers and servers, or anonymized where appropriate. In all instances, our manner of disposal shall ensure that the personal information shall no longer be retrieved, processed, or accessed by unauthorized persons.
The Generika Group has no obligation to keep personal information that a user makes available to other users through a platform other than the Generika Group software, such as in chat or other public functions. External websites and companies with links to and from the Generika Group’s online sites and products may collect personal information about users when users visit their websites. The Generika Group’s privacy policy does not extend to external websites and companies or third-party publishers with links to or from the Generika Group’s products and online websites or who collect personal information through their on-line sites. Please refer directly to these companies and websites regarding their privacy policies.
The Generika Group will not knowingly collect personal information from any person under the age of 18. The Generika Group encourages parents to instruct their children to never give out personal information when online. Parents who are concerned about the transfer of personal information from their children may contact us.
The Generika Group’s products, services and sites may employ cookies and other technologies such as sending SMS, email notifications and cloud. Cookies are bits of electronic information that can be transferred to a user’s hard drive to customize a person’s use of a product or online site, keep records of a user’s access to an online site or product, or store information needed by the user on a regular basis. Use of cookies is typically associated with websites. For example, when you sign-in to the Generika Group’s website, it stores your user ID and a combination of your IP address and time of login as a cookie on your hard drive. This cookie to allow you to move from page to page without having to sign-in again on each page. Similarly, if you enter information during your session, such as age verification data, this will be stored as a cookie and you will not have to re-enter such information during that session. We may also use third party web site analytic tools that employ cookies to collect certain non-personally identifiable information concerning use of our websites, such as referring web site addresses, page views and browser types.
We may update or revise this privacy notice at any time without notice by posting the updated version on this page.
Contact the Generika Group’s Data Protection Officer
We may update or revise this privacy notice at any time without notice by posting the updated version on this page.
Contact Us. The Generika Group’s Data Protection Officer provides support with any data privacy related questions, comments, concerns or complaints. You may contact our Data Protection Officer through the following information:
The Generika Group commits to resolve complaints about our collection or use of your personal information. Individuals with inquiries or complaints regarding our Privacy Notice should first contact the Generika Group. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our DPO (refer to the contact details above). The Generika Group’s Data Privacy Officer will always use reasonable efforts to address and settle any requests or complaints brought to its attention.
Last updated on May 13, 2025
If you have questions or concerns, you may contact our Data Protection Officer through any of the following channels:
